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AUTOMATION
& AI *

Four live systems that automate the full customer loop — conversation, booking, payment, and follow-up. ContentOS and IntelligenceOS open for first pilots through 2026. Every Starter and Business client gets all four live systems on day one.

Conversation · LIVEBooking · LIVEPayments · LIVEFollow-up · LIVEContentOS · 2026IntelligenceOS · 2026

The Ecosystem

Four systems live now.
Two more through 2026.

Every client gets the full customer loop on day one: conversation automation, booking, payment collection, and follow-up sequences. ContentOS and IntelligenceOS are being piloted with early clients now — join the waitlist and they auto-add to your stack the moment they go live.

01Conversation AutomationLIVE

WhatsApp & Inbox — always on

Every message your business receives — WhatsApp, Instagram DM, website chat — gets an intelligent reply within 90 seconds. The AI qualifies the lead, answers FAQs, and hands off to a human only when it needs to. No more missed enquiries. No more 11pm replies.

02Booking & CalendarLIVE

Self-service scheduling, zero back-and-forth

Customers book their own appointments through the conversation — no phone calls, no booking links that go nowhere. The AI checks real availability, confirms the slot, sends reminders, and reschedules if needed. Connects to Google Calendar, Calendly, and custom booking systems.

03Payment CollectionLIVE

M-Pesa, card, and invoice — automated

After booking, your system sends a payment link automatically. M-Pesa STK push, card via Stripe/Flutterwave, or a PDF invoice — whichever fits your business. Payment confirmed → customer gets a receipt. No chasing, no follow-up calls.

04Follow-up & ReviewsLIVE

Post-visit sequences that run themselves

After every appointment or purchase, the system sends a personalised follow-up: satisfaction check, review request, referral prompt, or next-visit reminder. Timed precisely. Branded to your voice. Google, TripAdvisor, and Facebook reviews handled automatically.

05ContentOS2026

The SEO & Content Engine

AI researches your best keyword opportunities, writes publication-ready articles, publishes them to your site, and repurposes each one into social posts and newsletters. First pilot opens Q3 2026 — join the waitlist to be first.

06IntelligenceOS2026

The Business Brain

One dashboard pulling Google Analytics, Meta Ads, Search Console, and your CRM. Every week, AI generates a plain-English briefing: what moved, why, and what to do next. First pilot opens Q4 2026.

The Model

Built once. Deployed for you.

Each system is built once to a single high standard, then configured for your brand, your data, your industry. The more we build, the sharper the core gets — and you inherit every improvement without re-onboarding.

01

We build the system

Full production system built and tested to our standards

02

We configure for you

Branded, trained on your data, connected to your tools

03

We go live in 21 days

Deployed, monitored, and running in your name

04

We maintain & improve

Ongoing optimisation included in your subscription

Results

What we promise — and don't

We are early. We don't publish fabricated client metrics. Below are the things we measure ourselves on — benchmarks against public agency case studies (Clay, Smartlead, Hilton automation) plus the SLAs we hold ourselves to from day one.

2-4×

lift on cold-email reply rate when openers anchor on a real signal vs. generic spray

<4h

Dullu Digital SLA on responding to every reply or booking that lands in your inbox

21d

from kickoff to live system — measured from contract signature, not 'after onboarding'

🔒 ops.dullugroup.co.ke

Dullu Digital · Live operations

This week

LIVE

Conversations

1,247

+18% vs last wk

Auto-resolved

84%

+6 pts vs last wk

Avg response

47s

−12s vs last wk

Conversations handled

last 7 days

Mon
Tue
Wed
Thu
Fri
Sat
Sun

M-Pesa STK Push · +254 7•• ••• 412 · KES 15,000

just now

Pricing

Starting from
KES 9,500 / month
+ one-time onboarding from KES 25,000

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